Privacy Policy

Who we are

Last updated: 11/18/2025

KC Auto Glass & Recalibration LLC (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains what personal information we collect, how we use it, and your rights regarding your information.

Our website address is: https://kcglassonline.com.

1. Information We Collect

We collect personal information in the following circumstances:

Information you provide directly

  • When you call, text, or contact us through our website
  • When you submit a form requesting an estimate or appointment
  • When you email us

The information may include:

  • Name
  • Phone number
  • Email address
  • Vehicle details (year/make/model)
  • Insurance

Automatic data

When you visit our website, we may automatically collect:

  • IP address
  • Browser type
  • Pages viewed
  • General usage data

This data helps us improve our website and customer experience.

2. Cookies

Our website uses standard cookies to:

  • Improve site performance
  • Allow pages to function properly
  • Analyze basic traffic information

You can disable cookies in your browser settings at any time.

3. How We Use Your Information

We use your information to:

  • Contact you regarding your quote or appointment
  • Provide auto glass or calibration services
  • Communicate with insurance companies (if requested by you)
  • Improve our website and marketing

We do not sell your information to any third party.

4. How Long We Keep Your Information

We retain customer information only as long as necessary to:

  • Provide services
  • Maintain accurate records
  • Comply with insurance or legal requirements

Website data (like analytics) may be stored longer, but it contains no personal identifiers.

5. Who We Share Your Data With

We only share your information when necessary, such as:

  • With your insurance company (at your request)
  • With trusted service providers (e.g., website analytics, spam protection)

We never sell or trade your information.

6. Your Rights

You may request at any time:

  • A copy of the personal data we have about you
  • Correction of inaccurate information
  • Deletion of your information (except data we must keep for legal or insurance purposes)

To make a request, contact us at:

📞 814-489-3924

📬 12424 Jackson Run Rd, Sugar Grove, PA 16350

📧 [email protected]

7. Embedded Content

Our website may include content such as maps, videos, or social media posts.

These third-party tools may collect their own usage data independently.

8. Contact Us

If you have any questions about this policy or how we use your information, please contact us at:

KC Auto Glass & Recalibration LLC

12424 Jackson Run Rd

Sugar Grove, PA 16350

Phone: 814-489-3924

Email: [email protected]